Leaders of enterprises who have implemented digital adoption, have aligned people, processes, and technologies and as a result, have seen enhanced productivity, connectivity and innovation.
According to Australia’s Digital Pulse, in 2017 businesses planned to invest more in analytics, digital and cloud computing by this year.
However, according to international reports, Australia’s ranking in global standards for the technology adoption has fallen in the last year.
Australian enterprises who are lagging behind have neglected to plan critical strategies that align their organisations to meet the growing needs of their customers who are increasingly demanding personalisation, speed and convenience.
Australia has been ranked 16th out of 141 separate economies in the Global Competitiveness Report 2019 of the World Economic Forum, showing that digital adoption is one of the country’s significant weaknesses.
The report indicates that the country is largely in line with the OECD average, strong in macroeconomic stability, skills and financial system development, and that its poorest ratings are infrastructure and technology adoption, which places Australia in a lagging 29th place in both categories.
Report highlights show that in the infrastructure and technology category, Australia just managed to exceed Bulgaria, which took the 30th place.
Australia “trails both China and the Russian Federation,” says the report; countries which ranked 19th and 22nd, respectively. In the ICT adoption category, Australia was flailing particularly in mobile-cellular telephone subscriptions per 100 population subcategory, straggling in at 80th place.
Fibre internet subscriptions per 100 population was the continent’s second-most under-performing category, which placed Australia in 36th place.
We see Australia in 10th place for mobile-broadband subscriptions per 100 population, making that the country’s best performing ICT adoption subcategory.
Released late September, the IMD World Digital Competitiveness Ranking 2019 report from the Institute for Management Development (IMD) confirms the findings, ranking Australia 14th out of 63 countries, putting it one place below from 2018.
But there is light at the end of the tunnel; IMD considers IT integration to be one of the country’’s strengths, awarding it second place.
The IMD World Digital Competitiveness Ranking 2019 report places the nation’s communications technology and digital/technological skills in 54th and 44th place respectively, making these categories Australia’s greatest weaknesses.
Australian Cyber Security Magazine says that the four biggest barriers to digital adoption include a lack of change management capabilities (45%), deficient collaboration between IT and business lines (43%), lack of digital skills (42%) and a risk unfavourable culture (42%).
Infosys Vice President Australia and New Zealand, Ashok Mysore, says, “We all know that digital transformation as a journey, is not just about technology, it’s also about building a visionary mind-set and an experimental culture. Australia is trailing behind our global counterparts; the organisations surveyed cite the digital skills gap as the number one inhibitor to accelerating the digital transformation journey. To help reduce the digital skills gap and help organisations accelerate their digital journey, I believe we need to embed a culture of continuous learning and education in every organisation and everyone.”
In line with Mysore’s beliefs, digital adoption platforms accelerate digital transformation by simplifying the process and guiding employees into the adoption of new technologies, ensuring that staff maximize all the features of enterprise software.
Infosys Vice-President and Agile leader Alok Uniyal, says, “There’s an overarching need for companies to be nimble and responsive, to understand company needs, and quickly develop solutions.”
Enterprises who are the leaders of digital adoption are those that have the strongest ability to develop agile programs at scale.
In addition, these leaders display superior acceleration capabilities: automation and AI, design, learning (leaders bridge talent gaps with digital adoption platforms and ongoing learning) and team proximity.