A compassionate and mission-driven leader in NDIS behavioural therapy, Liberty Behavioural Services is reshaping how participants receive positive behaviour support across Australia. By prioritising inclusivity, independence, and quality of life, the organisation delivers tailored inventions designed to empower individuals with disabilities. These efforts help participants improve their quality of life, manage complex behaviours in everyday settings, and live with disabilities.
The Liberty Behavioural Services website proudly claims that “as one of Australia’s largest registered NDIS Positive Behaviour Support companies, “we have improved the lives of over 1200 people across Australia and treat every client, family, and carer with the utmost respect, honesty, and compassion.”
Inspired by the Founder’s Experience
David Goodwin founded Liberty Behavioural Services due to his inspirational journey to overcome significant personal challenges after a brain embolism. His organisation is a direct result of his life-long dedication to the disability community, and he, alongside his passionate network, has worked diligently to establish it as a leader in Positive Behaviour Support in Australia.
A Trusted, Professional Ecosystem
As it stands, Liberty Behavioural Services is an ecosystem network of over 100 experienced and qualified behaviourists and practitioners and a trusted partner for NDIS support coordinators. The organisation offers unparalleled expertise and rapid-response solutions tailored to individual participant needs.
The saying Happy Staff, Happy Customer definitely applies here. Due to its community of collaboration amongst staff, Liberty Behavioural Services has been recognised for a staff turnover rate three times lower than industry norms, a happiness rating consistently above 8/10 for staff and as such, a passionate, driven mentality of its workers in increasing the capability and confidence of those supporting participants.
“Our strong, effective behaviour support strategies help participants and their carers lead calmer, happier, easier lives,” the Liberty Behavioural Services website states. “Our rigorous training school (Liberty’s Centre for Excellence) combined with years of collective experience ensure our behaviour support practitioners create Behaviour Support Plans which are designed to truly empower participants and the people caring for them.”
A Proactive Approach to Positive Behaviour Support
Liberty Behavioural Services is known for taking a proactive approach to NDIS positive behaviour support, focusing on long-term solutions that foster independence and reduce participant crises. NDIS positive behaviour support is meant to enhance the quality of life and, in turn, reduce and eliminate specific behaviours with risk of harm by developing a plan in consultation with the participant and the specialists caring for them.
Many NDIS participants’ lives were contracting upon referral, support staff were strained, and behaviours of concern were becoming the standard way of expression. As such, having fast access to effective behaviour support has been critical in maintaining their quality of life while reducing danger and distress.
Liberty Behavioural Services has adopted a customer-first philosophy to provide NDIS behaviour support to as many participants as possible. This approach is driven by advanced technology that eliminates lengthy waitlists and delivers a seamless, efficient experience for behaviour therapy NDIS participants and their families.
The founder, who is also a theatre lover, is quoted as saying about Behaviour Support Plans, “No one watches the rehearsal”. It comes from years of him hearing customers complain about their past experience at other providers, of plans just sitting in drawers doing nothing. Out of this, an ethos was born that “Behaviour support plans must come alive, captivate and be bought into. It’s through collaboration and implementation that we turn a report sitting in a drawer into real changes within the participant’s life.”
Current Successes and Goals for the Future
Due to its many commitments and greater mission, Liberty Behavioural Services is the fastest-growing organisation in its sector (According to the Club of United Businesses, which has 23000 companies involved). Known for its customer-centric approach, unparalleled service, and intentional inclusivity, this organisation aims to improve industry standards and continuously adapt to the changing needs of NDIS participants and their families. Liberty Behavioural Services improves lives across Australia by providing free training or personalised support, advanced technology, or a collaborative community.
The Liberty Behavioural Services LinkedIn concludes that “People don’t want to be doing behaviours that harm themselves or others.
Over time; distress, unmet needs, and not being heard can spill over into outbursts. Reducing behaviours of concern doesn’t just bring about calmer, happier and easier lives those around the participant, but it aims to give voice, freedom, coping and empowerment back to that participant to improve their quality of life”.
